Privacy Policy

1.1 Interpretation

Words with capitalized initial letters have specific meanings defined below. These definitions apply whether the terms are used in singular or plural form.

1.2 Definitions

For the purposes of this Privacy Policy:

2.1 Types of Data We Collect

We may collect different types of information depending on how you interact with our Service.

Personal Data

When you use our Service, we may ask you to provide certain information that can be used to contact or identify you.

This information may include:

• First name and last name
• Email address
• Phone number
• Address
• City
• State or Province
• ZIP or Postal Code
• Other information you voluntarily provide when making an inquiry, booking, or requesting our services

You should provide only accurate and relevant information and notify us if your information changes.

Usage Data

Usage Data is collected automatically when you access or use our Service.

This may include:

• Your Device’s Internet Protocol (IP) address
• Browser type and version
• Pages of our Service that you visit
• Date and time of your visit
• Time spent on pages
• Device identifiers
• Operating system information
• Diagnostic information
• Other technical and usage information

When you access our Service through a mobile device, we may also collect information such as:

• Type of mobile device
• Mobile device identifiers
• Mobile IP address
• Mobile operating system
• Mobile browser type
• Unique device identifiers
• Other diagnostic information

We may also collect information automatically provided by your browser or device when you visit or interact with our Service.

We use cookies and similar tracking technologies to understand how our Service is used, remember your preferences, improve functionality, and enhance your overall experience.

The tracking technologies we may use include:

Cookies or Browser Cookies

A cookie is a small file placed on your Device. You can configure your browser to refuse cookies or notify you when cookies are being used.

Please note that disabling or refusing certain cookies may affect the functionality of some parts of our Service.

Web Beacons

Certain areas of our Service may contain small electronic files known as web beacons, clear GIFs, pixel tags, or single-pixel GIFs. These technologies may help us understand website usage, measure the popularity of certain pages or features, and monitor system and server performance.

Session and Persistent Cookies

Cookies may be either Session Cookies or Persistent Cookies.

• Session Cookies are deleted when you close your web browser.
• Persistent Cookies remain on your Device until they expire or are deleted by you.

Where required by applicable law, we use non-essential cookies only with your consent. You may withdraw or change your cookie preferences at any time through our cookie preference tool, where available, or through your browser or device settings.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

GET A1 TOURS may use your Personal Data for the following purposes:

To Provide and Maintain Our Service

We may use your information to provide, operate, maintain, and improve our Service, including monitoring Service usage and performance.

To Manage Your Account

If you create an account, we may use your Personal Data to manage your registration and provide access to account-related features.

To Process Bookings and Services

We may use your information to process inquiries, bookings, purchases, travel arrangements, or other services requested by you and to fulfill our contractual obligations.

To Contact You

We may contact you by email, telephone, SMS, or other electronic communication methods regarding your inquiries, bookings, account, requested services, security updates, or other Service-related matters.

Marketing and Promotional Communications

Where permitted by applicable law, we may send you information about our services, special offers, promotions, travel packages, events, and other products or services that may be relevant to you.

Where prior consent is required, we will obtain your consent before sending marketing communications.

You may opt out of marketing communications at any time by using the unsubscribe option included in our marketing emails or by contacting us directly.

To Manage Your Requests

We may use your information to respond to, process, and manage your questions, inquiries, requests, or customer-support communications.

Business Transfers

If the Company is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, your Personal Data may be transferred as part of that transaction, subject to applicable law.

Business and Service Improvement

We may use information for purposes such as:

• Data analysis
• Understanding usage trends
• Measuring the effectiveness of promotional campaigns
• Improving our Website
• Improving our products and services
• Improving marketing activities
• Enhancing your overall customer experience

We may share your Personal Data in the following circumstances:

With Service Providers

We may share Personal Data with trusted third-party Service Providers who assist us with operating our Website, providing services, analyzing usage, communicating with customers, or performing other business functions on our behalf.

For Business Transfers

We may share or transfer Personal Data in connection with a merger, acquisition, financing, restructuring, sale of Company assets, or other transfer of all or part of our business.

With Affiliates

We may share Personal Data with our Affiliates where necessary for business or Service-related purposes. Where applicable, we require Affiliates to respect this Privacy Policy and handle Personal Data appropriately.

With Other Users

If our Service provides public areas or interactive features, information that you voluntarily share in those areas may be visible to other users and may potentially be distributed outside the Service.

You should exercise caution when sharing Personal Data in publicly accessible areas.

With Your Consent

We may disclose your Personal Data for other purposes where you have provided your consent or where disclosure is otherwise permitted by applicable law.

You may have the option to receive SMS or text messages from GET A1 TOURS.

If you choose to receive text messages, we may collect and store information associated with your SMS consent and communications, including your phone number, date and method of consent, and information relating to message delivery.

Phone numbers and SMS consent records may be shared only with Service Providers that are technically required to process such information for the purpose of delivering requested text messages.

Your consent to receive text messages is not a condition of purchasing or using our services.

SMS communications may include:

• Customer support and service communications
• Account notifications
• Booking or reservation updates
• Service-related notifications
• Authentication messages, including one-time passwords (OTP) or passcodes
• Security alerts
• Marketing and promotional offers, where permitted and where applicable consent has been obtained

You may opt out of SMS communications by replying STOP.

For assistance, reply HELP or contact us using the information provided in the “Contact Us” section below.

Message and data rates may apply. Message frequency may vary. Mobile carriers are not responsible for delayed or undelivered messages.

We retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Where appropriate, we may reduce the identifiability of information by deleting, aggregating, or anonymizing it.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Account Information

User account information may be retained for the duration of your account relationship and, where necessary, for a reasonable period following account closure to address post-termination matters, disputes, or legal obligations.

Customer Support Information

Support tickets and customer correspondence may be retained for a reasonable period following resolution to respond to follow-up inquiries, maintain service quality, and address potential legal or business requirements.

Usage Data

Website analytics information, cookies, IP addresses, device information, and server logs may be retained for a reasonable period necessary for analytics, security, troubleshooting, fraud prevention, and compliance purposes.

We may retain Personal Data for longer periods where necessary because of:

• Legal or regulatory obligations
• Tax or financial recordkeeping requirements
• Legal claims or disputes
• Fraud prevention or security requirements
• Your specific request or authorization
• Technical limitations involving secure backup systems

You may contact us to request information about the retention of your Personal Data.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it.

Residual copies may remain in encrypted backups for a limited period in accordance with our backup and security procedures.

Anonymized information that cannot reasonably be linked to an individual may be retained for analytical, statistical, or business purposes.

Your Personal Data may be processed at our offices and at other locations where our employees, Service Providers, or other parties involved in processing operate.

As a result, your information may be transferred to and maintained on computers or systems located outside your state, country, or other jurisdiction where data-protection laws may differ from those applicable to you.

Where required by applicable law, we will take reasonable steps to ensure that international transfers of Personal Data are subject to appropriate safeguards.

We will take reasonable measures to ensure that your Personal Data is handled securely and in accordance with this Privacy Policy.

Depending on applicable law, you may have the right to request access to, correction of, or deletion of the Personal Data we hold about you.

Where available, you may update or delete certain information through your account settings.

You may also contact us directly to:

• Request access to your Personal Data
• Correct inaccurate or incomplete information
• Request deletion of your Personal Data
• Ask questions regarding how your information is processed

Please note that we may be required to retain certain information where necessary to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, or establish or defend legal claims.

Business Transactions

If GET A1 TOURS is involved in a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred as part of that transaction.

Where required by applicable law, we will provide appropriate notice before your Personal Data becomes subject to a different privacy policy or controller.

Law Enforcement

We may disclose your Personal Data when required to do so by applicable law or in response to valid requests from public authorities, including courts, regulators, or government agencies.

Other Legal Requirements

We may disclose Personal Data where we reasonably believe that such disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate suspected wrongdoing related to the Service
• Protect the personal safety of our Users or the public
• Protect against legal liability
• Comply with applicable legal or regulatory requirements

We take reasonable administrative, technical, and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, misuse, or destruction.

While we make reasonable efforts to protect your Personal Data, we cannot guarantee its absolute security.

Our Service is not directed toward individuals under the age of 16, and we do not knowingly collect Personal Information from individuals under 16 without appropriate authorization where required by applicable law.

If you are a parent or legal guardian and believe that a child has provided us with Personal Information, please contact us.

If we become aware that we have collected Personal Information from an individual under the applicable minimum age without appropriate authorization, we will take reasonable steps to delete that information.

Where applicable law establishes a higher age for consent to the processing of Personal Information, we will comply with the requirements of that law.

Our Service may contain links to websites or services operated by third parties.

If you click on a third-party link, you will be directed to that third party’s website.

We strongly recommend reviewing the privacy policy of every third-party website or service you visit.

GET A1 TOURS does not control and is not responsible for the content, privacy policies, security, or practices of third-party websites or services.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Where required by applicable law, we may also notify you by email or through a prominent notice on our Website before material changes take effect.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your information.

Any changes to this Privacy Policy become effective when posted on this page, unless otherwise stated.