Terms and Conditions
These Terms and Conditions (“Terms”) govern your access to and use of the GET A1 TOURS website and the travel-related services offered through it. By accessing or using our Website or booking any service through us, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our Website or services.
Definitions
For the purposes of these Terms:
- Company, We, Us, or Our refers to GET A1 TOURS.
-
Website refers to the GET A1 TOURS website,
accessible at
Home
. - Services refers to the travel, tour, transportation, accommodation, booking, and other related services offered or arranged by GET A1 TOURS.
- User, Customer, You, or Your refers to any individual or legal entity accessing the Website or purchasing, requesting, or using our Services.
- Third-Party Service Provider means any airline, hotel, transportation provider, tour operator, activity provider, travel partner, payment provider, or other third party involved in providing or fulfilling a Service.
Acceptance of Terms
By accessing our Website, submitting an inquiry, making a booking, making a payment, or using any of our Services, you confirm that:
- You have read and understood these Terms.
- You agree to comply with these Terms.
- You are legally capable of entering into a binding agreement.
- The information you provide to us is accurate and complete.
- You will comply with all applicable laws and regulations.
These Terms may be updated from time to time. Your continued use of our Website or Services after changes are posted constitutes acceptance of the revised Terms.
Our Services
GET A1 TOURS provides and/or arranges travel-related services, which may include:
- Domestic and international tour packages
- Holiday packages
- Hotel and accommodation bookings
- Transportation services
- Airport transfers
- Sightseeing and excursions
- Travel assistance
- Customized travel itineraries
- Other travel-related services
Certain Services may be provided by independent Third-Party Service Providers. The terms, conditions, policies, availability, and cancellation rules of those providers may also apply to your booking.
Booking and Reservation
Bookings may be made through our Website, by telephone, email, messaging platforms, or other communication channels made available by GET A1 TOURS.
A booking will be considered confirmed only after:
- Required customer information has been received;
- Availability has been confirmed;
- The applicable payment or advance payment has been received; and
- GET A1 TOURS has provided confirmation of the booking.
Submitting an inquiry or request does not guarantee availability or confirmation.
We reserve the right to decline or cancel a booking where availability is unavailable, information provided is inaccurate, payment is not received, or other legitimate circumstances prevent us from fulfilling the request.
Customer Information
You are responsible for providing accurate and complete information when making a booking.
This may include:
- Full name as shown on travel documents
- Contact details
- Passport or identification information, where required
- Travel dates
- Number of travelers
- Accommodation requirements
- Special requests
- Other information necessary to arrange your Services
GET A1 TOURS is not responsible for additional costs, delays, cancellations, denied boarding, or other consequences resulting from incorrect, incomplete, or outdated information provided by you.
Pricing and Payments
All prices are subject to availability and may change until the booking is confirmed.
Unless otherwise stated, quoted prices may be affected by factors including:
- Availability
- Seasonal pricing
- Airline or hotel rates
- Government taxes and fees
- Currency exchange rates
- Fuel surcharges
- Supplier charges
- Changes made to the itinerary or Services
The total price payable by you will be communicated before confirmation of the applicable booking, where reasonably possible.
You agree to pay all applicable charges within the time specified by GET A1 TOURS.
Failure to make payment on time may result in cancellation or loss of availability.
Taxes, Fees, and Additional Charges
Depending on the Service purchased, additional taxes, government charges, service fees, tourism fees, local taxes, baggage charges, or other supplier-imposed fees may apply.
Where applicable, such charges will be communicated to you as part of the booking process.
You are responsible for any additional charges that arise from services requested by you after the original booking has been confirmed.
Cancellation and Refunds
Cancellation and refund conditions may vary depending on the Service booked and the policies of the relevant Third-Party Service Provider.
Before making a booking, you should review the applicable cancellation and refund terms.
Where a booking is subject to a non-refundable or partially refundable policy, GET A1 TOURS may be unable to provide a full or partial refund.
Any refund received by GET A1 TOURS from a Third-Party Service Provider will generally be processed in accordance with the applicable booking terms and payment conditions.
Service fees, administrative charges, processing fees, or other non-refundable charges may not be refundable where applicable.
Refund processing times may vary depending on the payment method, financial institution, and Third-Party Service Provider.
Changes to Bookings
Requests to modify a booking are subject to availability and the applicable terms of the relevant service provider.
Changes may result in additional charges, including:
- Fare differences
- Hotel rate differences
- Cancellation fees
- Amendment fees
- Supplier charges
- Administrative or service fees
GET A1 TOURS will make reasonable efforts to assist with requested changes but cannot guarantee that changes will be possible.
Travel Documents and Requirements
You are responsible for obtaining and maintaining all documents required for your travel.
Depending on your destination, these may include:
- Valid passport
- Visa
- Travel permits
- Government-issued identification
- Vaccination or health documentation where legally required
- Travel insurance
- Other documents required by immigration, airline, hotel, or local authorities
GET A1 TOURS may provide general travel information but does not guarantee that you will be granted a visa, entry permission, or authorization to travel.
Travel requirements may change without notice. You should verify current requirements with the relevant government authorities, embassy, consulate, airline, or other applicable authority before traveling.
Airlines, Hotels, and Third-Party Providers
GET A1 TOURS may arrange Services provided by independent Third-Party Service Providers.
These providers may have their own:
- Terms and conditions
- Cancellation policies
- Refund policies
- Check-in requirements
- Baggage policies
- Safety requirements
- Restrictions
- Service conditions
You agree to comply with the terms and conditions of the applicable Third-Party Service Provider.
GET A1 TOURS is not responsible for changes, delays, cancellations, service failures, overbooking, or other actions of a Third-Party Service Provider except to the extent required by applicable law.
Flights and Airline Services
Where we arrange airline tickets or flight-related Services, the airline’s rules and conditions will apply.
Flight schedules, routes, aircraft, baggage allowances, seat assignments, and other flight details may be changed by the airline.
GET A1 TOURS is not responsible for airline delays, cancellations, missed connections, denied boarding, baggage loss or delay, or other airline-related disruptions, except where applicable law provides otherwise.
You should arrive at the airport within the time recommended by the airline and allow sufficient time for check-in, security, immigration, and boarding procedures.
Hotels and Accommodation
Hotel images, descriptions, facilities, ratings, and other information provided on our Website or during the booking process are intended for general informational purposes.
Actual facilities, room configurations, services, check-in procedures, and hotel policies may vary.
Hotels may require additional charges, deposits, identification, or credit-card authorization at check-in.
Any additional charges imposed directly by the hotel are the responsibility of the customer unless otherwise agreed in writing.
Travel Itineraries
Travel itineraries provided by GET A1 TOURS are based on information available at the time of preparation.
Itineraries may be subject to changes due to:
- Weather conditions
- Traffic
- Local conditions
- Government restrictions
- Transportation schedules
- Supplier availability
- Safety considerations
- Operational requirements
- Events beyond our reasonable control
Where reasonably possible, we will inform customers of significant changes and attempt to provide suitable alternatives.
Special Requests
We may forward special requests such as:
- Room preferences
- Dietary requirements
- Transportation preferences
- Accessibility requirements
- Other travel preferences
However, special requests are subject to availability and are not guaranteed unless expressly confirmed in writing.
Customer Responsibilities
You agree to:
- Provide accurate information.
- Make payments on time.
- Review booking confirmations carefully.
- Check travel documents before departure.
- Follow applicable travel and safety requirements.
- Follow the rules of airlines, hotels, transportation providers, tour operators, and other service providers.
- Behave respectfully toward staff, service providers, other travelers, and local communities.
- Notify us promptly if you identify an error in your booking information.
You are responsible for ensuring that you understand the terms applicable to your specific booking.
Prohibited Use of the Website
You agree not to use our Website to:
- Violate any applicable law or regulation.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the Website.
- Upload malicious software or harmful code.
- Use automated systems to improperly access or collect information from the Website.
- Engage in fraudulent booking or payment activity.
- Use the Website for any unlawful or unauthorized purpose.
We reserve the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been violated.
Intellectual Property
All content on the Website, including but not limited to:
- Logos
- Brand names
- Text
- Graphics
- Images
- Videos
- Website design
- Layout
- Icons
- Software
- Other materials
is owned by or licensed to GET A1 TOURS and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
Website Information and Availability
We make reasonable efforts to ensure that information on our Website is accurate and up to date.
However, we do not guarantee that:
- All information will always be complete or accurate.
- Prices and availability will always be current.
- The Website will always be available or uninterrupted.
- The Website will be free from errors or technical issues.
We reserve the right to modify, suspend, or discontinue any part of the Website or its content without prior notice where reasonably necessary.
Third-Party Links
Our Website may contain links to third-party websites or services.
These links are provided for convenience or informational purposes.
GET A1 TOURS does not control or endorse third-party websites and is not responsible for their content, availability, security, privacy policies, or practices.
You should review the applicable terms and privacy policies of any third-party website you visit.
Limitation of Liability
To the maximum extent permitted by applicable law, GET A1 TOURS will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from or related to your use of our Website or Services.
This may include losses arising from:
- Travel delays
- Flight cancellations
- Missed connections
- Lost or delayed baggage
- Hotel changes or cancellations
- Transportation disruptions
- Weather conditions
- Government actions
- Immigration or visa decisions
- Strikes or labor disputes
- Natural disasters
- Acts of terrorism or civil unrest
- Supplier failures
- Events beyond our reasonable control
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Force Majeure
GET A1 TOURS will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Severe weather
- Pandemics or epidemics
- War
- Terrorism
- Civil unrest
- Government restrictions
- Strikes
- Transportation disruptions
- Infrastructure failures
- Power or telecommunications failures
- Other events beyond our reasonable control
Where possible, we will make reasonable efforts to assist customers affected by such circumstances.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless GET A1 TOURS, its employees, representatives, affiliates, and service partners from claims, liabilities, damages, losses, costs, and expenses arising from:
- Your violation of these Terms.
- Your misuse of the Website or Services.
- Your violation of applicable laws or regulations.
- Information provided by you that is inaccurate or misleading.
- Your violation of the rights of another person or entity.
Privacy
Your use of our Website and Services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect your Personal Data.
By using our Website or Services, you acknowledge that you have reviewed our Privacy Policy.
Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws applicable in India.
Subject to applicable law, disputes arising from or relating to these Terms or our Services shall be subject to the jurisdiction of the competent courts located in Delhi, India.
Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable, where legally permitted.
The remaining provisions of these Terms will continue to remain in full force and effect.
Waiver
Failure by GET A1 TOURS to enforce any provision of these Terms shall not be considered a waiver of our right to enforce that provision or any other provision in the future.
Entire Agreement
These Terms, together with our Privacy Policy and any additional terms specifically applicable to a particular Service or booking, constitute the entire agreement between you and GET A1 TOURS regarding your use of the Website and Services, unless otherwise agreed in writing.
Changes to These Terms
We reserve the right to update or modify these Terms from time to time.
Any updated Terms will be posted on this page along with a revised “Last Updated” date.
Your continued use of the Website or Services after the revised Terms are posted constitutes your acceptance of the updated Terms, to the extent permitted by applicable law.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us: